Effective Date: [01-07-2025]

Brenda Lilly Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information such as:

  • Name and contact information (e.g., email address, phone number)

  • Scheduling details (via Google Calendar or third-party booking tools)

  • Responses to quizzes and forms (e.g., the THRIVE Alignment Quiz)

  • Communication details via email, contact forms, or social media

  • Payment information (processed securely via third-party platforms like Stripe)

2. How We Use Your Information

We use your information to:

  • Provide and improve coaching services

  • Schedule and manage appointments

  • Deliver personalized recommendations (e.g., based on quiz results)

  • Send newsletters, updates, and marketing emails (with your consent)

  • Respond to inquiries or support requests

  • Maintain internal records and analytics

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Trusted third-party service providers (e.g., Stripe, Tally.so, Make.com) for essential business functions

  • Legal authorities if required to comply with legal obligations

4. Cookies and Tracking

We may use cookies and similar tracking tools to enhance your experience, analyze site usage, and personalize content. You may disable cookies through your browser settings.

5. Email Communication and Opt-Out

If you opt in to receive emails, you may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.

6. Data Security

We take reasonable technical and organizational measures to safeguard your personal information, though no system can guarantee 100% security.

7. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data

  • Withdraw consent for email marketing

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 brenda@brendalillycoaching.com
📞 469.772.0589